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Privacy Policy


Vortex Legacy Group ("Vortex Legacy Group," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with our content, or purchase products or services from us (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We collect information in the following ways:

A. Information You Provide to Us
When you use our Services, you may provide personal information including your name, email address, phone number, billing and shipping address, order details, communications with us, and marketing preferences.

B. Information Collected Automatically
When you visit our website, we may automatically collect information such as your IP address, browser type, device identifiers, pages viewed, referring URLs, and usage data through cookies or similar technologies.

C. Information from Third Parties
We may receive information from third parties such as payment processors, ecommerce platforms, advertising partners, analytics providers, and social media platforms, subject to their respective privacy policies.

2. How We Use Your Information
We use your information to:

  • Process and fulfill orders
  • Communicate with you regarding purchases, inquiries, or support
  • Personalize and improve our Services
  • Send marketing communications if you opt in
  • Prevent fraud and enhance security
  • Comply with legal and regulatory obligations


3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate our website, understand user behavior, improve performance, and measure marketing effectiveness. You may control cookies through your browser settings; however, disabling cookies may impact site functionality.

4. How We Share Your Information
We may share your information with trusted service providers who assist us with website hosting, payment processing, order fulfillment, marketing, analytics, and customer support. We may also disclose information in connection with a business transaction or if required by law. We do not sell personal information for monetary value.

5. Payment Processing
Payments are processed securely through third-party payment processors. Vortex Legacy Group does not store full credit card numbers or payment security codes.

6. Email and SMS Marketing
If you opt in, we may send promotional emails or text messages. You may unsubscribe from emails using the link provided or opt out of SMS messages by replying STOP. Transactional communications related to orders may still be sent.

7. Data Retention
We retain personal information only as long as necessary to provide our Services, meet legal obligations, resolve disputes, and enforce our agreements.

8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure.

9. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information, and to opt out of certain processing activities. Requests may be submitted using the contact information below.

10. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

11. International Visitors
If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The effective date will be updated accordingly. Continued use of the Services constitutes acceptance of any changes.